Customer Care and Technical Help
Our engineering team is dedicated to keeping your campus ERP platform running smoothly. If you encounter any error screens or data sync delays, please submit an issue log.
Submit a Ticket
Contact us at support@studentpartner.com with:
- Your official school identification number.
- Detailed screenshots or step logs of the problem.
- Browser console log printouts if available.
Response SLAs
Critical database or security incidents are resolved within 2 hours. General classroom setup issues are addressed in 12 hours.