Big Kudo's 🎉 Student Partner reaches 5+ registered schools!
Support

Help & Support Center

Need assistance? Access our ticket registry, browse common logs, or contact customer care.

Customer Care and Technical Help

Our engineering team is dedicated to keeping your campus ERP platform running smoothly. If you encounter any error screens or data sync delays, please submit an issue log.

Submit a Ticket

Contact us at support@studentpartner.com with:

  • Your official school identification number.
  • Detailed screenshots or step logs of the problem.
  • Browser console log printouts if available.

Response SLAs

Critical database or security incidents are resolved within 2 hours. General classroom setup issues are addressed in 12 hours.